Shipping is delayed due to Covid and the Holiday Season

FAQ's

ARE THESE AUTHENTIC CHANEL ITEMS?
These are authentic CHANEL VIP GIFT items (and other luxury brand counter gifts) that are offered exclusively at makeup/cosmetic counters for customers who spend a tremendous amount and industry events. They are also promotional and factory run-offs as well. These are not the same as CHANEL BOUTIQUE items which are sold at Chanel Boutiques worldwide retailing at over $1000 on average.

 

WHAT IS THE DIFFERENCE BETWEEN THESE VIP ITEMS AND BOUTIQUE ITEMS?
These gifts are more economical than the extremely expensive Chanel Boutique items. Chanel Boutique items are priced high because of their reputation, quality materials, and refinement. These are promotional gifts so when sold they are less expensive as the designs and some materials used may not be as expensive as the boutique brand. But still, you get a beautiful CHANEL VIP item with branding. Please do not look for holograms, or serial numbers like the boutique items, these do not have them.

 

WHAT EXACTLY SHALL I EXPECT?
These are VIP promotional merchandise, so please do expect items to be the same as $2000 Boutique items or accessories. Again these are still valued and priced high so you can resell these and make a profit or simply keep to be stylish and fashionable. With good quality, practicality for daily use these are lower maintenance and durable as you can clean them easily at home. 

 

WHEN SHALL I EXPECT MY BOX TO BE SHIPPED?
Handling is approximately 10 days. Shipping can take up 10 to 14 days. If longer we will let you know. Unfortunately, once items are in transit we are not responsible for the time in route. You will be provided tracking. Items will be shipped via the USPS, UPS, FedEx , EMS or DHL.
 
WHAT IS YOUR RETURN POLICY? 

Items are accepted for return within 3 days of purchase. Please contact us first. There is a 25% restocking fee and the customer is responsible for return shipping.